Learning & Development Coordinator with a focus on Front 80-100% (f/m/d)

Tasks

• Management, coordination, and administration of training and development programs for relationship managers and other front-office staff in Switzerland and at the bank’s global locations, covering a wide range of topics in the areas of advisory services, sales, products, and services
• Responsibility for training rooms and logistics at the Julius Baer Academy in Zurich, including room furnishings, technical equipment, office and training materials
• First point of contact for internal stakeholders, guest lecturers, and visiting experts by managing visitor registrations, calls, and inquiries on the day of the event
• Collaboration on the monthly onboarding program for new employees, with logistical and on-site support
• Active participation in Julius Baer Academy learning and development initiatives to promote lifelong learning among employees and strengthen the bank's competitive advantage

Requirements

• Completed a commercial apprenticeship (EFZ) or hold an equivalent qualification, ideally supplemented by further studies or certifications in business administration, banking, human resources, education, psychology, or adult education
• At least 2–3 years of professional experience, preferably including 1–2 years in a corporate learning and development environment, wealth management, or private banking
• Previous experience in front office areas (consulting, relationship management support, customer service) is an advantage.
• Experience in coordinating training initiatives, stakeholder management, and event logistics
• Strong organizational skills, attention to detail, and the flexibility to start early (7:00 a.m.) when necessary
• Proficiency in Microsoft Office Suite; experience with Workday preferred
• Fluent in German and English

We offer