Learning & Development Program Manager

Tasks

• Serve as a key partner to senior business leaders on L&D-related topics across multiple non-customer-facing functions; lead needs assessments, design, planning, and delivery of customized development programs that align with strategic priorities and targeted business outcomes.
• Serve as the primary point of contact for your programs or initiatives (target audience and all relevant stakeholders) and work closely with internal experts to design and deliver training activities.
• Manage external training providers (selection, contract management, quality management, budgeting)
• Actively participate in other learning and development initiatives within the team and across the entire Julius Baer Academy to promote lifelong learning among employees and enhance the bank’s competitive advantage.

Requirements

• A university degree or equivalent qualification in banking and finance, business administration, or education, teaching, or psychology, ideally supplemented by additional coursework or certifications in business administration, banking, human resources, education, psychology, or adult education.
• At least 5–7 years of professional experience in a corporate learning and development environment
• Business acumen and a solid understanding of the wealth management industry, with the ability to translate stakeholder needs into effective L&D solutions
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively with various internal and external stakeholders at all levels of the organization
• Strong analytical skills
• A customer-focused mindset with a genuine commitment to service excellence.
• Proactive, solution-oriented, and hands-on; someone who takes the initiative and sees things through reliably (a “can-do” attitude).

We offer