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Learning and Development Specialist
The Learning & Development Specialist is responsible for developing and implementing training programs for trainees and interns at EFG in Lugano, Switzerland, and supports global learning initiatives. The position offers a challenging and international work environment within a global private banking company.
Job description
As a key member of the Learning & Development team, the Learning & Development Specialist will manage EFG's training and internship programs from start to finish to ensure a first-class onboarding and development experience, and will provide support and coordination for selected global learning initiatives. The employee will interact with all HR functional areas and is expected to become a point of reference within the organization for the assigned activities.Main tasks
The main tasks include:- Design, implementation, and continuous improvement of training and internship programs to ensure that they comply with EFG standards and local requirements.
- Managing the entire recruitment process for trainees in Switzerland and interns worldwide, in partnership with department heads and HR business partners/local HR.
- Coordinating and implementing onboarding and training measures to promote the readiness and commitment of trainees.
- Creating reports and feedback surveys to measure the effectiveness of programs; analyzing findings to assess impact and identify opportunities for improvement.
Global learning initiatives
Global learning initiatives include:- Technical support for training-related issues to ensure the effective use of the company's learning tools and systems.
- Coordinate selected global learning initiatives to support design, rollout, communication, and logistics in partnership with the L&D team.
Requirements
The requirements for this position are:- University degree, preferably in human resources, organizational development, business or a related field.
- 3+ years of relevant experience in early talent acquisition or development within structured HR departments of international companies.
- Interest in learning technologies, experience with learning design tools (e.g., Articulate) preferred.
- Strong commitment to developing people and delivering outstanding customer service.
- International mindset and experience working in multicultural environments.
- Proactive, positive attitude with energy and intellectual curiosity.
- Excellent interpersonal and collaboration skills, proven ability to work with diverse stakeholders across functions and countries.
- Strong communication skills, with the ability to structure important messages clearly and effectively.
- Excellent organizational skills; able to work independently, manage multiple priorities, and deliver in a dynamic and demanding environment.
- Fluent in English, French, and Italian.
- Knowledge of MS Office programs.
Our values
Our values are:- Responsibility: Taking on tasks and challenges and striving for continuous improvement.
- Practical: Proactive delivery of high-quality results.
- Passionate: Commitment and striving for excellence.
- Solution-oriented: Focus on customers
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