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Learning and Development Specialist
The Learning & Development Specialist is responsible for developing and implementing training programs for trainees and interns at EFG in Lugano, Switzerland, and supports global learning initiatives. The position offers a challenging and international work environment within a global private banking company.
Job Description
As a key member of the Learning & Development team, the Learning & Development Specialist will manage EFG’s trainee and internship programs from start to finish to ensure a first-class onboarding and development experience, and will provide support and coordination for selected global learning initiatives. The employee will interact with all HR functions and is expected to become a point of contact within the organization for the assigned activities.Main tasks
The main tasks include:- Design, implement, and continuously improve the apprentice and internship programs to ensure they align with EFG standards and local requirements.
- Managing the entire recruitment process for trainees in Switzerland and interns worldwide, in partnership with department heads and HR business partners/local HR.
- Coordinating and implementing onboarding and training measures to promote the readiness and commitment of trainees.
- Creating reports and feedback surveys to measure the effectiveness of the programs; analyzing the findings to assess their impact and identify opportunities for improvement.
Global learning initiatives
Global learning initiatives include:- Technical support for training-related issues to ensure the effective use of the company's learning tools and systems.
- Coordinate selected global learning initiatives to support design, rollout, communication, and logistics in partnership with the L&D team.
Requirements
The requirements include:- A university degree, preferably in human resources, organizational development, business, or a related field.
- 3+ years of relevant experience in early-career talent acquisition or development within structured HR departments at international companies.
- Interest in learning technologies; experience with instructional design tools (e.g., Articulate) is preferred.
- A strong commitment to personal development and providing exceptional customer service.
- An international mindset and experience in multicultural environments.
- Proactive, positive attitude with energy and intellectual curiosity.
- Excellent interpersonal and collaboration skills; proven ability to work with diverse stakeholders from various roles and countries.
- Strong communication skills; ability to structure important messages clearly and effectively.
- Excellent organizational skills; ability to work independently, manage multiple priorities, and deliver results in a dynamic and demanding environment.
- Fluent in English, French, and Italian.
- Knowledge of MS Office programs.
Our values
Our values include:- Responsibility: Taking on tasks and challenges and striving for continuous improvement.
- Practical: Proactive delivery of high-quality results.
- Passionate: Commitment and striving for excellence.
- Solution-oriented: Focus on
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