Head of Digital Banking

Your role

Would you like to play an active role in shaping the digital transformation of an ambitious regional bank? You combine leadership, a service-oriented mindset, technical expertise, and strategic vision. As Head of Digital Banking, you will lead a diverse team responsible for digital services: e-banking, mobile banking, multibanking, Twint, etc. You will play a key role in the further development of our products, processes, and digital customer experiences.

Your Responsibilities

Your responsibilities include, in particular:

• Leading, supporting, and developing a multidisciplinary team.
• Define the vision, roadmap, and priorities for digital products to maximize business value.
• Managing the backlog, prioritizing initiatives, and ensuring the strategic coherence of the product portfolio.
• Establish a culture of continuous improvement, innovation, and personal responsibility.
• Defining, monitoring, and analyzing KPIs for digital products.
• Identifying opportunities for improvement and implementing appropriate measures.
• Ensuring the quality, consistency, and efficiency of processes.
• Promoting innovation, automation, and the improvement of customer journeys.

Your profile

Your profile should include the following qualities:

• Proven leadership experience, ideally in a digital, banking, or technology environment.
• Technical expertise: digital services, payment systems, banking architectures, and security requirements.
• Proven experience as a Product Owner or in a similar role in product management.
• Ability to develop a product vision, prioritize a backlog, and work closely with stakeholders.
• Excellent communication skills and a strong commitment to customer service.
• Reliability, resilience, and the ability to handle complex situations.
• Excellent knowledge of German and French (B2–C1).