Customer Support Manager (m/f/d)

Job description

Tasks

• You will lead a team of 6 employees and have overall responsibility for the support organization of the general agency.
• You actively support sales, both for our own sales force and for agency brokers.
• You will be responsible for claims management at the general agency and ensure efficient processing.
• By participating in specialist and management seminars, you ensure that the knowledge and skills within your team are always up to date.

Requirements

• You have several years of experience in the insurance industry and ideally hold a federal certificate or insurance diploma.
• You are a dynamic, forward-thinking leader and have already worked successfully in a management position for several years.
• You stand out thanks to your ability to lead, coach, and continuously develop your team.
• You have strong organizational skills and can keep track of things and remain calm even in hectic situations.

We offer

• A pleasant working environment in a socially responsible company that has been voted best employer several times
• Numerous social benefits, including flexibility in work organization
• A dynamic and passionate team
• Employee well-being as the top priority