Customer Support Manager (m/f/d)

Tasks

You will lead a team of six employees and have overall responsibility for the general agency's support organization. Your diverse tasks will include:

• Sales support, both for our own sales force and for agency brokers
• Responsibility for claims management at the general agency and ensuring efficient processing
• Participation in specialist and management seminars to keep your team's knowledge and skills up to date

Requirements

Your profile should meet the following requirements:

• Several years of experience in the insurance industry and, ideally, a federal certificate or insurance diploma
• Experience in a leadership role and the ability to lead, coach, and continuously develop your team
• Organizational skills and the ability to maintain an overview and remain calm even in hectic situations

We offer

We offer you:

• A pleasant working environment in a socially oriented company
• Numerous social benefits, including flexibility in work organization
• A dynamic and passionate team
• Employee well-being as a top priority