Customer Support Manager (m/f/d)

Tasks

• You lead a team of 12 employees, including apprentices, in the insurance industry.
• You will be responsible for claims processing and will ensure that claims are handled efficiently.
• By participating in professional development and training programs, you ensure that your team’s knowledge and skills are always up to date.
• You'll work closely with the various internal departments to ensure that everything runs smoothly.

Requirements

• You have several years of experience in the insurance industry.
• Ideally, you should have a Swiss professional certificate or a degree in insurance.
• You stand out for your ability to lead, coach, and continuously develop your team.
• You have a knack for organization and can keep track of things and stay calm even during hectic times.
• German is your native language, and you have a good command of French.

We offer

• A pleasant work environment at a conscientious, well-established company that has been named the best employer several times.
• A wide range of social benefits, including flexible benefits at work, with employee well-being as the top priority.
• A dynamic team.