Manager - Vice President - Switzerland

Job Information

The European Payments Market and Product Expansion Team is a dynamic and diverse product team responsible for the product strategy, development, commercialization, and local relevance of payment products in the region. The products developed are used by global financial institutions and companies that process payments, and focus on simplifying the customer experience while reducing operational costs and risks in the current model.

Tasks

As Vice President of Payments Market and Product Expansion within the Payments Market and Product Expansion team, you will serve as the voice of the local ecosystem—customers, regulators, payment schemes, and fintech partners—and translate their needs into scalable, compliant, and commercially sound product roadmaps. You will work closely with Product, Sales, Customer Support, Operations, Legal/Compliance, and Technology to expand our payments footprint in the Swiss market and ensure that solutions resonate locally while aligning with our global platform strategy.

Responsibilities

• To serve as the voice of the market
• represent regulatory authorities, customers, partners, and sales to ensure that their requirements are identified, prioritized, and reflected in product roadmaps and delivery schedules
• Maintain up-to-date expertise on local regulations, design guidelines, ecosystem nuances, and customer pain points to guide product positioning and feature prioritization
• Ensure market approvals and define local requirements
• Support product management in market authorization processes, including interactions with regulatory and government agencies, licensing, scheme certifications, and required certifications
• Translate local regulatory and operational requirements into clear, manageable steps for product delivery; align them with global platform capabilities and define the necessary localizations
• Work with regulatory authorities and schemes, and collaborate with partners to validate local readiness (e.g., SLAs, support models, data residency, residency, and controls)
• Lead the pilot adopter program and address localization gaps before scaling up
• Advocate for market expansion opportunities, including new corridors, use cases, and partnerships; develop business models and influence prioritization

Requirements

• Extensive experience in payments, fintech, or banking, with in-depth knowledge of Swiss payment channels, schemes, and regulatory environments
• Proven experience in product strategy, market entry/expansion, and go-to-market execution for payment solutions (e.g., instant payments, ACH cards, cross-border payments, digital wallets, deposits/withdrawals)
• Fluent in English and German
• Enthusiasm, self-motivation, and effectiveness under pressure
• Strong understanding of end-to-end payment flows, customer onboarding, KYC/AML compliance, reconciliation, and operational support models
• Excellent stakeholder management, including engagement with regulatory authorities, schemes, partners, and internal teams
• Analytical and data-driven, with experience in defining K