Middle Office Specialist

Tasks

• Leadership
  • Contributing to the strengthening of team spirit and the promotion of a collaborative environment
  • Building highly effective relationships with global and regional stakeholders across the Bank's functions
• Customer Management (Internal & External)
  • Ensuring timely and accurate trading support and controls in the FX business while effectively managing operational risks
  • Regular consultations with front-office representatives to stay informed about FX business needs and areas for improvement
  • Conducting post-trade activities, such as exception handling and issue identification
  • Processing inquiries from FX Sales/Trading, Front Office, Operations, and external counterparties
• Business Management
  • Support the team's financial, strategic, and operational goals to achieve positive outcomes and results
  • Identify opportunities to improve operational efficiency and productivity; propose improvements and workflow optimizations where appropriate/feasible
  • Conducting regular inspections and preparing relevant reports
  • Participation in and support of ad hoc projects aimed at improving and expanding the bank's product offerings
• Demonstrating appropriate values and behaviors, including, but not limited to, integrity, fairness, humility, diligence, due diligence, and conscientiousness; fair treatment (fair treatment of customers); management of conflicts of interest; competence and continuous development; appropriate risk management; and compliance with applicable laws and regulations

Requirements

• Personal & Social
  • Ability to take the initiative independently and within a global team setting with a positive attitude
• Relevant academic and professional background in finance, economics, business administration, or a related field
• 5–8 years of relevant professional experience, particularly in middle-office FX support
• Basic programming skills (e.g., Visual Basic) are a plus
• Strong understanding of the use of order management processes and core banking systems
• Excellent communication and presentation skills, with fluency in English; Mandarin is a plus
• Strong commercial judgment, business acumen, and a broad understanding of financial products
• Regulatory
  • Familiarity with regulatory expectations and requirements
  • Understanding of cross-border rules and regulations