Job offer
Operational support employee (f/m/d)
Raiffeisenbank Mutschellen is looking for an Operations Support employee (f/m/d) for an independent position in the back office with a variety of tasks and development opportunities. The new employee will be part of a dynamic team and provide support with administrative and customer-oriented tasks.
Job description: Operational support employee (f/m/d)
Tasks
- Service-oriented answering, entry and forwarding of telephone calls
- Support and initiation of form entry for the administrative processing of old business cases
- Administration of domestic/foreign payments incl. necessary error clarifications
- Processing of card signatures
- Management of pension and free contacts
- Management and maintenance of customer master data
- Collaboration in the further development of internal processes
- General support with the daily work of the day-to-day business
Requirements
- Several years of experience in the back office and/or customer service of a bank
- Ability to recognize needs and expectations and remain calm in hectic situations
- Enjoy administrative and independent activities combined with a service-oriented approach
- Enjoy daily telephone and digital customer contact
- Willingness to carry out further activities and take on additional functions
We offer
- An unbeatable team with a sense of humor
- Independent work with the necessary freedom
- Communication and transparency
- Modern banking infrastructure
- Development opportunities
- Leadership of innovations
- Collaboration on team-specific projects
- Flexible working models
- Initiative and promotion of personal and professional development
- A family environment in a banking group
- Meaningful and varied work
Job details
Training opportunities powered by skillaware.