Front support employee (f/m/d)

Job description

Tasks

• Administrative processing of all team-supported customers
• Telephone processing of customer enquiries in the areas of payment transactions, savings and pensions
• Support for private client advisory services in administrative activities
• Recognizing customer needs and clarifying customer problems over the phone and in person, as well as referring them to the relevant specialist
• Internal specialist advisor and contact person for relationship services, special accounts, inheritance and estate protection measures
• Sporadic clean-up and control tasks on behalf of the bank

Requirements

• Completed banking training or commercial apprenticeship with relevant professional experience; preferably with front office or banking experience
• Good knowledge in the area of basic services
• Personal responsibility, high flexibility and ability to work in a team
• Good quality thinking and high resilience
• Strong service orientation towards bank clients and external stakeholders

We offer

• Individual development: We promote your professional and personal development with tailored offers

Corporate culture

• We give room for initiative
• We live a responsible corporate culture
• We promote personal and professional development
• We make it possible to purchase additional vacation weeks