Credit Support Representative

Your tasks

• You are the first point of contact for customer outreach and communication in post-loan support.
• You will be responsible for scheduling appointments and coordinating them with our customer service representative and my clients.
• You will assist the customer service representative with organizing files and preparing briefings.
• You'll help me with file management.
• You'll also handle additional administrative tasks for me and my finance department.
• In addition, she assists me with tasks related to data and file management. We'll discuss this further.

Here's what awaits you

• In addition to a great work environment with a very open and friendly team, you can expect a varied role in post-loan management where you can fully develop your skills.
• It offers opportunities for in-depth training and individual professional development.

This suits you

• You have completed vocational training in a business-related field (e.g., commercial apprenticeship).
• You have professional experience in loan servicing or a similar role.
• You're extremely knowledgeable when it comes to your finances.
• You have a good command of German and are also fluent in French.
• You have good computer skills (MS Office, SAP).
• You have excellent manners and are reliable, adaptable, and willing to help.
• A high level of English is an advantage.