Employee at the Bank Support Center (m/f/d)

Job description

Tasks

• On certain days, you will work at the counter in direct customer contact, where you will process our customers reliably and in a friendly manner, e.g. for deposits and withdrawals, currency exchange and smaller orders in the area of basic services
• You are a competent and friendly contact person for personal and telephone inquiries from our customers as well as for internal and external technical and support inquiries
• You work on projects and continuously make suggestions for improving processes and procedures
• You play an active role in the training of our interns and apprentices and share your knowledge

Requirements

• You have sound experience in a comparable function at a Swiss bank
• You are a committed, dynamic and responsible person who likes to take on service tasks, enjoys customer contact and appreciates working in a team
• You handle administrative tasks efficiently and in a solution-oriented manner and are very familiar with Microsoft Office programs
• Your service orientation and helpfulness make you a valued contact person both internally and externally
• You act with a high level of personal responsibility, work independently and have a high level of quality awareness

We offer

• Attractive employment conditions
• Diverse opportunities for personal and professional development
• An exciting and varied area of responsibility in a motivated team
• A modern and dynamic working environment