Account Services & Master Data Specialist (80–100%)

Your tasks

• Maintenance of Customer and Account Master Data
• Administration of the Register of Authorized Representatives
• Card Administration (Orders and Updates)
• Processing internal and external support requests
• Assisting with the management of account services (e-banking, payment transactions, and mobile payment systems)
• Product Responsibility for Debit and Credit Cards
• Acting Team Leader, Account Services & Master Data
• Supporting and Mentoring a Student

Your profile

• Business Apprenticeship
• Experience in the banking sector, ideally in customer service, back-office operations, or master data management
• Enjoyment of administrative tasks and of working with internal and external stakeholders
• Interest in processes, data quality, and digitization
• An analytical, structured, and pragmatic approach to work
• Excellent IT skills; experience with Finnova is a plus
• Strong commitment to customer service, a sense of responsibility, and team spirit

Here's what you can expect from us

• A versatile role with broad subject-matter responsibility and a variety of tasks
• The opportunity to take responsibility for our card products and act as a team leader
• Short lines of communication, quick decisions, and room for your own ideas
• A dedicated team and straightforward, cross-functional collaboration
• Modern employment terms and attractive opportunities for professional development