Job offer
Customer Support Representative with Career Development Opportunities Management Position (m/f/d)
Vaudoise is looking for a customer support employee with the prospect of promotion to a management position at its Bernese Oberland general agency. The position involves a wide range of tasks, such as supporting the sales team, preparing quotes, and providing customer service by phone, with the aim of preparing the employee for a management role within two years.
Tasks
- Supporting the sales team - You will work closely with our field consultants and ensure that they receive optimal support.
- Preparation of quotations for both private customers and companies
- Opening and processing of claims in the areas of property and asset insurance
- Assuming responsibility for the practical training of the learner(s)
- Telephone customer service—you are the first point of contact for our insurance partners and their customers.
- Collaboration with specialist departments - You will work closely with internal specialists to find the best solutions for our customers.
Requirements
- Completed training in the insurance industry with experience in customer support for a multi-line insurer
- Good knowledge of the insurance agency channel is an advantage
- VVB broker qualification is required. Further training in the insurance sector is an advantage—ideally, you already have this or are willing to pursue it.
- Stylistic German in speech and writing
- Sales and customer-oriented
- Independent work and flexibility
- Communicative and open personality
We offer
- Young, dynamic team—become part of a motivated, collegial team
- A wide range of activities—your job is varied and offers new challenges every day.
- Attractive benefits—from flexible working hours to exclusive employee discounts
- A modern working environment - in a multi-award-winning company
- Close cooperation with specialist departments - Benefit from direct communication with our experts
- Open management culture - Our supervisors are always ready to listen to you and support you in your further development.
Job details