Job offer

Customer support employee (m/f/d)

Vaudoise, a leading Swiss insurance company, is looking for a customer support employee (80-100%) for its general agency in Aarau to provide customers with high-quality services. The position involves a wide range of tasks, such as preparing quotes, customer contact, and working with sales representatives.

Tasks

The following diverse tasks await you:
  • Preparation of quotations in the areas of non-life and private pension plans
  • Opening of claims files and processing of minor claims
  • Active cooperation with our sales representatives
  • Direct customer contact on the phone and at the counter

Requirements

What sets you apart:
  • Commercial training in the insurance industry and experience in customer support at an all-lines insurer
  • VVB certification or industry-specific further training (e.g. specialist certificate) is an advantage
  • High level of service with a structured and efficient way of working
  • Independent, dependable, and well-balanced personality
  • Organizational talent
  • Stylistically confident German, both spoken and written
  • Knowledge of French and other languages is an advantage

We offer

We offer you:
  • A pleasant working environment in a cooperative company that has been voted best employer several times
  • Numerous social benefits, including flexibility in work organization and various employee discounts
  • Interesting and varied work
  • Part of an established team in a modern and appreciative environment

Job details

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