Job offer

Customer support employee (m/f/d)

Vaudoise is looking for a Customer Support Representative (80-100%) for its Broker & Partner German-speaking Switzerland department in Dübendorf to provide high-quality services to customers. The position involves a wide range of tasks, such as preparing quotes, processing insurance applications, and providing customer support.

Tasks

These diverse tasks await you:
  • You prepare quotations and process incoming insurance policies in the non-life sectors, particularly in the corporate sector.
  • You provide professional support and assistance to our insurance brokers and broker advisors.
  • You have direct contact with brokers and customers on the phone.
  • You support customer support in the technical area in all non-life sectors.
  • You will be responsible for inventory management, renewals, and processing renovations.
  • You will be responsible for premium accounting and correspondence.

Requirements

What sets you apart:
  • You have completed training in the insurance industry and the VBY including the Life module; a federal certificate is an advantage.
  • Working independently and on your own initiative are among your greatest strengths.
  • Your German is stylistically confident in both spoken and written form.
  • French and English are an advantage.
  • You work independently, flexibly and are both sales and customer-oriented.

We offer

We offer you:
  • A pleasant working environment in a socially oriented company that has been voted the best employer several times.
  • Numerous social benefits, including flexibility in work organization and attractive employee discounts.
  • One day of home office per week.
  • Support for your further development and training.
  • A field of work where your well-being comes first.

Job details

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