Job offer
Customer support employee (m/f/d)
Vaudoise is looking for a Customer Support Representative (80-100%) for its Broker & Partner German-speaking Switzerland department in Dübendorf to provide high-quality services to customers. The position involves a wide range of tasks, such as preparing quotes, processing insurance applications, and providing customer support.
Tasks
These diverse tasks await you:- You prepare quotations and process incoming insurance policies in the non-life sectors, particularly in the corporate sector.
- You provide professional support and assistance to our insurance brokers and broker advisors.
- You have direct contact with brokers and customers on the phone.
- You support customer support in the technical area in all non-life sectors.
- You will be responsible for inventory management, renewals, and processing renovations.
- You will be responsible for premium accounting and correspondence.
Requirements
What sets you apart:- You have completed training in the insurance industry and the VBY including the Life module; a federal certificate is an advantage.
- Working independently and on your own initiative are among your greatest strengths.
- Your German is stylistically confident in both spoken and written form.
- French and English are an advantage.
- You work independently, flexibly and are both sales and customer-oriented.
We offer
We offer you:- A pleasant working environment in a socially oriented company that has been voted the best employer several times.
- Numerous social benefits, including flexibility in work organization and attractive employee discounts.
- One day of home office per week.
- Support for your further development and training.
- A field of work where your well-being comes first.
Job details