Job offer
Customer support employee (m/f/d)
Vaudoise is looking for a customer support representative (m/f/d) for its general agency in Winterthur to provide high-quality services to customers and perform administrative tasks in the area of insurance contract management. The position requires commercial training and experience in customer support.
Job description
Customer support employee (m/f/d) 80-100%Location
- Hybrid
- Winterthur, Switzerland
Tasks
- Preparing and processing quotations and completing all related administrative tasks in the area of insurance contract management
- Settlement of claims within the general agency's area of responsibility
- Active cooperation with our sales representatives and brokers
- Direct customer contact on the phone and at reception
Requirements
- Commercial training in the insurance industry and experience in customer support
- High level of service orientation with a structured and efficient approach to work
- Fluent written and spoken German
- Open, reliable and balanced personality
- VBY certification is an advantage
Personal characteristics
- Dynamic
- Quick comprehension
- Calm in hectic times
We offer
- A pleasant working environment in a socially responsible company that has been voted best employer several times
- Numerous social benefits, including flexibility in work organization and various employee discounts
- A dynamic and passionate team
- Employee well-being as a top priority
Job details
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