Job offer
Customer support employee (m/f/d)
Vaudoise is looking for a Customer Support Representative (m/f/d) for its General Agency in Winterthur to provide high quality services to customers and settle claims. The position includes administrative tasks, customer contact and collaboration with sales representatives and brokers.
Job description
Customer support employee (m/f/d) 80-100%Location
- Winterthur, Switzerland
- Hybrid
Tasks
- Preparation and processing of quotations and handling of all related administrative tasks in the field of insurance insurance
- Settlement of claims in the area of competence of the general agency
- Active cooperation with our sales representatives and brokers
- Direct customer contact on the phone and at reception
Requirements
- Commercial training in the insurance industry and experience in customer support
- High level of service with a structured and efficient way of working
- Fluent written and spoken German
- Open, reliable and balanced personality
- VBB certification an advantage
Personal characteristics
- Dynamic
- Quick comprehension
- Calm in hectic times
We offer
- A pleasant working environment in a socially responsible company that has been voted best employer several times
- Temporary social benefits, including flexibility in work organization and various employee discounts
- A dynamic and passionate team
- Employee well-being as a top priority
Job details