Job offer

Customer support employee (m/f/d)

Vaudoise is looking for a customer support employee (m/f/d) for its general agency in Winterthur to provide customers with high-quality services and handle administrative tasks. The position includes the processing of offers, claims and customer inquiries.

Winterthur

Banque Cantonale Vaudoise (BCV)

80-100%

Job description

Customer support employee (m/f/d) 80-100%

Location

Winterthur, Switzerland
Hybrid

Tasks

Preparation and processing of quotations and handling of all associated administrative tasks in the area of brokerage insurance
Settlement of claims within the competence of the general agency
Active cooperation with our sales representatives and brokers
Direct customer contact on the phone and at reception

Requirements

Commercial training in the insurance industry and experience in customer support
High level of service with a structured and efficient way of working
Fluent written and spoken German
Open, reliable and balanced personality
VBY certification an advantage

Personal characteristics

Dynamic
Quick comprehension
Calm in hectic times

We offer

A pleasant working environment in a cooperative company that has been voted best employer several times
Numerous social benefits, including flexibility in work organization and various employee discounts
A dynamic and passionate team
Employee well-being as a top priority

Original job description

Job details

Found on:

29/7/2025

Employer:

Banque Cantonale Vaudoise (BCV)

job percentage:

80-100%

Place of work:

Winterthur

Place found on:

https://vaudoise.softgarden.io/job/52484615

About the employer:

BCV is the cantonal bank of the canton of Vaud.

It was founded in 1845 and has its headquarters in Lausanne.

The bank offers private and corporate customers a wide range of financial services.

BCV is one of the largest cantonal banks in Switzerland.

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