Job offer

Customer support employee (m/f/d)

Vaudoise is looking for a customer support representative (80-100%) for its general agency in Aarau to provide high-quality services to customers and join the team. The position offers a varied role with direct customer contact, collaboration with sales representatives, and a wide range of tasks in the field of insurance coverage.

Tasks

  • Preparation of quotations in the areas of non-life and private pension plans
  • Opening of claims and settlement of small claims
  • Active cooperation with our sales representatives
  • Direct customer contact on the phone and at the counter

Requirements

  • Commercial training in the insurance industry and experience in customer support at an all-lines insurer
  • BVB certification or industry-specific further training (e.g., professional certification) is an advantage.
  • High level of service commitment with a structured and efficient approach to work
  • Independent, reliable and balanced personality
  • Organizational talent
  • Fluent written and spoken German
  • Knowledge of French and other languages is an advantage

We offer

  • A pleasant working environment in a socially oriented company
  • Numerous social benefits, including flexibility in work organization and various employee discounts
  • Interesting and varied work
  • Part of an established team in a modern and appreciative environment

Job details

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