Job offer

Customer support employee (m/f/d)

Vaudoise is looking for a customer support employee (m/f/d) in its General Agency Central Switzerland in Zug, Switzerland, with experience in the insurance industry and in customer support. The position includes tasks such as claims settlement, quotation preparation and customer contact.

Train

Banque Cantonale Vaudoise (BCV)

100%

Job description

Employee Customer Support (m/f/d) 100% Hybrid Zug, Switzerland With professional experience

Tasks

Settlement of claims within the competence of the general agency
Preparation and processing of quotations from all insurance sectors as well as the completion of all associated administrative tasks with direct customer contact
Active cooperation with our sales representatives and brokers
Direct customer contact on the phone and at reception

Requirements

Commercial training in the insurance industry and experience in customer support and claims processing for an all-lines insurer
High level of service with a structured and efficient way of working
Independent, reliable and balanced personality
Stylistically confident written and spoken German
Knowledge of French and other languages is an advantage

We offer

A pleasant working environment in a cooperative company that has been voted best employer several times
Numerous social benefits, including flexibility in work organization
A dynamic and passionate team
Employee well-being as a top priority

Original job description

Job details

Found on:

29/7/2025

Employer:

Banque Cantonale Vaudoise (BCV)

job percentage:

100%

Place of work:

Train

Place found on:

https://vaudoise.softgarden.io/job/56845778

About the employer:

BCV is the cantonal bank of the canton of Vaud.

It was founded in 1845 and has its headquarters in Lausanne.

The bank offers private and corporate customers a wide range of financial services.

BCV is one of the largest cantonal banks in Switzerland.

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