Customer support employee (m/f/d)

Job description

Tasks

• Preparation of offers in the areas of non-life and private pension provision
• Opening of claims and settlement of small claims
• Active cooperation with our sales representatives
• Direct customer contact on the phone and at the counter

Requirements

• Commercial training in the insurance industry and experience in customer support at an all-lines insurer
• VVB certification or industry-specific further training (e.g. specialist certificate) is an advantage
• High level of service with a structured and efficient way of working
• Independent, reliable and balanced personality
• Fluent written and spoken German
• Knowledge of French and other languages is an advantage

We offer

• A pleasant working environment in a socially responsible company that has been voted best employer several times
• Numerous social benefits, including flexibility in work organization and various employee discounts
• Interesting and varied work
• Part of a disbanded team in a modern and appreciative environment