Job offer

Customer support employee (m/f/d)

Vaudoise is looking for a customer support employee (m/f/d) to join its team in Dübendorf to support demanding insurance brokers and provide high-quality services. The position includes a variety of tasks such as quote preparation, claims processing and customer support.

Job description

Tasks

  • Supervision and support for sophisticated insurance brokers
  • Support for broker advisors, primarily in the corporate sector
  • Preparation of quotations and processing of claims
  • Adaptation, renewal and processing of refurbishments
  • Calculation of premiums and handling of correspondence
  • Operation of the broker and customer telephone
  • Participation in projects
  • Support for customer support in the technical area in all non-life sectors

Requirements

  • Completed training in the insurance industry and VVG, federal certificate of competence an advantage
  • Confident written and spoken German
  • French and English an advantage
  • Independent work and flexibility
  • Sales and customer-oriented

Profile

If you also have good manners, are a team player, are interested in a varied job and can keep an overview even in difficult situations thanks to your structured way of working, then you are the right person for us!

We offer

  • A pleasant working environment in a socially responsible company that has been voted best employer several times
  • Numerous social benefits, including flexibility in work organization and various employee discounts
  • Support for further development and training
  • Employee well-being as the top priority

Job details

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