Job offer
Customer support employee (m/f/d)
Vaudoise is looking for a customer support employee (m/f/d) for its Broker & Partner German-speaking Switzerland department in Dübendorf to support demanding insurance brokers and offer customers high-quality services. The position includes a variety of tasks such as quote preparation, claims processing and customer support.
Job description
Tasks
- Supervision and support for our discerning insurance brokers
- Support for our broker advisors, primarily in the corporate sector
- Preparing quotations and processing policyholder and customer inquiries
- Stock adjustment, renewal and processing of claims
- Calculation of premiums and handling of correspondence
- Operation of broker and customer tel.
- Participation in projects
- Support for customer support in the technical area in all non-life sectors
Requirements
- Completed training in the insurance industry and VVG, federal certificate of competence an advantage
- Confident written and spoken German
- French and English an advantage
- Independent work and flexibility
- Sales and customer-oriented
What sets you apart
If you also have good manners, are a team player, are interested in a varied job and can keep an overview even in difficult situations thanks to your structured way of working, then you are the right person for us!
We offer
- A pleasant working environment in a socially responsible company that has been voted best employer several times
- Numerous social benefits, including flexibility in the organization of work and various employee debates
- Support for further development and training
- Employee well-being as the top priority
Job details