Job offer

Customer support employee (m/f/d)

Vaudoise is looking for a customer support employee (m/f/d) for its Broker & Partner German-speaking Switzerland department in Dübendorf to support demanding insurance brokers and offer customers high-quality services. The position includes a variety of tasks such as quote preparation, claims processing and customer support.

Job description

Tasks

  • Supervision and support for our discerning insurance brokers
  • Support for our broker advisors, primarily in the corporate sector
  • Preparing quotations and processing policyholder and customer inquiries
  • Stock adjustment, renewal and processing of claims
  • Calculation of premiums and handling of correspondence
  • Operation of broker and customer tel.
  • Participation in projects
  • Support for customer support in the technical area in all non-life sectors

Requirements

  • Completed training in the insurance industry and VVG, federal certificate of competence an advantage
  • Confident written and spoken German
  • French and English an advantage
  • Independent work and flexibility
  • Sales and customer-oriented

What sets you apart

If you also have good manners, are a team player, are interested in a varied job and can keep an overview even in difficult situations thanks to your structured way of working, then you are the right person for us!

We offer

  • A pleasant working environment in a socially responsible company that has been voted best employer several times
  • Numerous social benefits, including flexibility in the organization of work and various employee debates
  • Support for further development and training
  • Employee well-being as the top priority

Job details

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