Job offer

Customer support employee (m/f/d)

Vaudoise is looking for a customer support employee (m/f/d) for its general agency in Winterthur to provide customers with high-quality services and handle administrative tasks in the area of insurance brokerage. The position includes the processing of offers, the settlement of claims and direct customer contact.

Job description

Employee Customer Support (m/f/d) 80-100% 100% | Hybrid | Winterthur, Switzerland | With professional experience

Tasks

  • Preparation and processing of quotations and handling of all associated administrative tasks in the area of insurance brokerage
  • Settlement of claims with the competence centers of the general agency
  • Active cooperation with our sales representatives and brokers
  • Direct customer contact on the phone and at reception

Requirements

  • Commercial training in the insurance industry and experience in customer support
  • High level of service with a structured and efficient way of working
  • Fluent written and spoken German
  • Open, reliable and balanced personality
  • VKB certification an advantage

We offer

  • A pleasant working environment in a socially responsible company that has been voted best employer several times
  • Numerous social benefits, including flexibility in work organization and various employee discounts
  • A dynamic and passionate team
  • Employee well-being as a top priority

Job details

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