Job offer
Customer support employee (m/f/d)
Die Vaudoise sucht eine Mitarbeiterin oder einen Mitarbeiter im Kundensupport (m/w/d) in Zug, Schweiz, für die Regulierung von Schadenfällen, Erstellung von Offerten und Kundenbetreuung. Die Stelle erfordert kaufmännische Ausbildung und Erfahrung im Kundensupport sowie der Schadenbearbeitung eines Allbranchenversicherers.
Job description
Mitarbeiter/in Kundensupport (m/w/d) 100% - Hybrid - Zug, Schweiz - Mit Berufserfahrung - 07.07.25Tasks
- Settlement of claims within the competence of the general agency
- Preparation and processing of quotations from all insurance sectors as well as the completion of all associated administrative tasks with direct customer contact
- Active cooperation with our sales representatives and brokers
- Direct customer contact on the phone and at reception
Requirements
- Commercial training in the insurance industry and experience in customer support and claims processing for an all-lines insurer
- High level of service with a structured and efficient way of working
- Independent, reliable and balanced personality
- Fluent written and spoken German
- Knowledge of French and other languages is an advantage
We offer
- A pleasant working environment in a cooperative company that has been voted best employer several times
- Numerous social benefits, including flexibility in work organization
- A dynamic and passionate team
- Employee well-being as a top priority
Job details
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