Job offer

Customer support employee (m/f/d)

Vaudoise is looking for a customer support employee (m/f/d) in Zug, Switzerland, for the settlement of claims, preparation of offers and administrative tasks in customer contact. The position requires commercial training and experience in customer support and claims processing for an all-lines insurer.

Job description

Tasks

  • Settlement of claims within the competence of the general agency
  • Preparation and processing of quotations from all insurance sectors as well as the completion of all associated administrative tasks with direct customer contact
  • Active cooperation with our sales representatives and brokers
  • Direct customer contact on the phone and at reception

Requirements

  • Commercial training in the insurance industry and experience in customer support and claims processing for an all-lines insurer
  • High level of service with a structured and efficient way of working
  • Independent, reliable and balanced personality
  • Stylistically confident written and spoken German
  • Knowledge of French and other languages is an advantage

We offer

  • A pleasant working environment in a cooperative company that has been voted best employer several times
  • Numerous social benefits, including flexibility in work organization
  • A dynamic and passionate team
  • Employee well-being as a top priority

Job details

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