Job offer
Customer support employee (m/f/x)
Vaudoise, a leading Swiss insurance company, is seeking a customer support representative for its Central Switzerland general agency in Schwyz to handle customer inquiries and perform administrative tasks. The position involves direct customer contact, claims settlement, and collaboration with field staff and brokers.
Job description
Customer support employee (m/f/x) 60%Tasks
- Preparing and processing quotations and completing all related administrative tasks in the area of property insurance with direct customer contact
- Posting and processing of premium receipts, in particular incorrect payments, as well as work related to dunning procedures
- Settlement of claims within the competence of the general agency
- Active cooperation with our sales representatives and brokers
- Direct customer contact on the phone and at reception
Requirements
- Commercial training in the insurance industry and experience in customer support at an all-lines insurer
- High level of service with a structured and efficient way of working
- Independent, reliable and balanced personality
- Fluent written and spoken German
- Knowledge of French and other languages is an advantage
We offer
- A pleasant working environment in a socially responsible company that has been voted best employer several times
- Numerous social benefits, including flexibility in work organization
- A dynamic and passionate team
- Employee well-being as a top priority
Job details
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