Job offer

Employee Reception & Phone Services

For the Zurich office, Vontobel is looking for a Reception & Phone Services employee who will be responsible for warmly welcoming and assisting guests, coordinating meeting rooms and answering the phone professionally. The position requires excellent communication skills, a customer-oriented attitude and good organizational skills.

Job description

Tasks

  • Warm welcome and support for our discerning clientele at our locations in Zurich
  • Coordination and maintenance of meeting rooms
  • Preparation and follow-up of conference rooms (e.g. setting up projector presentations/ replenishing materials)
  • Individual hospitality for our clients and guests (in the meeting rooms and client lounges)
  • Building access control incl. management of employee and visitor bathrooms
  • Operation of the alarm center (incl. opening and closing of the main entrance)
  • ordering office supplies, etc.)
  • Professional answering of incoming calls (identifying issues and forwarding them to the relevant contact person)
  • High degree of flexibility and willingness to travel to support colleagues at the Swiss locations
  • Sporadic assignments at evening events and customer events

Requirements

  • Completed vocational training, preferably in the service sector, e.g. hotel industry, gastronomy, airline industry (cabin crew member) etc.
  • Several years of experience in a comparable position
  • Excellent knowledge of Swiss German, German, as well as good knowledge of English and French or Italian (written and spoken); other languages an advantage
  • Good PC user skills (MS Office: Outlook, Word and Excel)
  • Customer-oriented attitude, high service orientation and willingness to serve
  • Very good organizational skills, independent and precise way of working, impeccable and discreet manners and empathy

We offer

  • Top location in Zurich and free catering
  • Friendly, diverse team in an open office
  • Agile working environment - in our thinking, our way of working and in mutual trust
  • Flat hierarchies with cooperation at all levels
  • Campus atmosphere and a strong team spirit

Job details

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