Job offer
Employee Reception & Phone Services
For the Zurich office, Vontobel is looking for a Reception & Phone Services employee who will be responsible for warmly welcoming and assisting guests, coordinating meeting rooms and answering the phone professionally. The position requires excellent communication skills, a customer-oriented attitude and good organizational skills.
Job description
Tasks
- Warm welcome and support for our discerning clientele at our locations in Zurich
- Coordination and maintenance of meeting rooms
- Preparation and follow-up of conference rooms (e.g. setting up projector presentations/ replenishing materials)
- Individual hospitality for our clients and guests (in the meeting rooms and client lounges)
- Building access control incl. management of employee and visitor bathrooms
- Operation of the alarm center (incl. opening and closing of the main entrance)
- ordering office supplies, etc.)
- Professional answering of incoming calls (identifying issues and forwarding them to the relevant contact person)
- High degree of flexibility and willingness to travel to support colleagues at the Swiss locations
- Sporadic assignments at evening events and customer events
Requirements
- Completed vocational training, preferably in the service sector, e.g. hotel industry, gastronomy, airline industry (cabin crew member) etc.
- Several years of experience in a comparable position
- Excellent knowledge of Swiss German, German, as well as good knowledge of English and French or Italian (written and spoken); other languages an advantage
- Good PC user skills (MS Office: Outlook, Word and Excel)
- Customer-oriented attitude, high service orientation and willingness to serve
- Very good organizational skills, independent and precise way of working, impeccable and discreet manners and empathy
We offer
- Top location in Zurich and free catering
- Friendly, diverse team in an open office
- Agile working environment - in our thinking, our way of working and in mutual trust
- Flat hierarchies with cooperation at all levels
- Campus atmosphere and a strong team spirit
Job details