Job offer
Employee Reception & Phone Services
For the Zurich location, Vontobel is looking for a Reception & Phone Services employee who will be responsible for warmly welcoming and assisting guests, coordinating meeting rooms and providing professional telephone service. The position requires excellent communication skills, organizational talent and service orientation.
Job description
Tasks
- Warm welcome and support for our discerning clientele at our locations in Zurich
- Coordination and maintenance of meeting rooms
- Preparation and follow-up of conference rooms (e.g. setting up projector presentations/ replenishing materials)
- Individual hospitality for our clients and guests (in the meeting rooms and client lounges)
- Building access control incl. management of employee and visitor bathrooms
- Operation of the alarm center (incl. opening and closing of the main entrance)
- Ordering office supplies, etc.
- Professional answering of incoming calls (identifying issues and forwarding them to the relevant contact person)
- High degree of flexibility and willingness to travel to support colleagues at locations throughout Switzerland
- Sporadic assignments for evening work and customer events
Requirements
- Completed vocational training, preferably in the service sector, e.g. hotel industry, gastronomy, airline industry (cabin crew member) etc.
- Several years of experience in a comparable position
- Excellent knowledge of Swiss German, German, as well as good knowledge of English and French or Italian (written and spoken); other languages an advantage
- Good PC user skills (MS Office: Outlook, Word and Excel)
- Customer-oriented attitude, high service orientation and willingness to serve
- Very good organizational skills, independent and precise way of working, impeccable and discreet manners and empathy
We offer
- Top location in Zurich and free catering
- Friendly, diverse team in an open office
- Agile working environment - in our thinking, our way of working and in mutual trust
- Flat hierarchies with cooperation at all levels
- Campus atmosphere and a strong team spirit
Job details