Network & Proxy Support Team Lead

Job Description

The role of Network & Proxy Support Team Lead involves leading a team of three network engineers and ensuring the security, resilience, and availability of EFG’s business systems.

Tasks

The main tasks include:

• Leadership, coaching, and development of the network team
• Combining team leadership with hands-on technical work on complex incidents and projects
• Monitoring of daily network and proxy operations, including incident, problem, and change management
• Planning and coordination of network and proxy upgrades, migrations, and lifecycle activities
• Managing escalations and ensuring that major incidents are resolved promptly
• Management and review of third-party vendors and contracts; ensuring service quality, cost efficiency, and compliance with SLAs

Proxy | Secure Web Gateway (Zscaler)

The tasks include:

• Collaborating with security teams to define, implement, and maintain security policies
• Configuration, operation, and maintenance of Zscaler solutions (ZIA/ZPA) and related components
• Managing Corporate Devices with Zscaler Client Connector (ZCC)
• Troubleshooting and Resolving Zscaler-Related Issues
• Analysis of network packet captures (PCAPs), filter logs, and HTTP/HTTPS headers

Network Engineering & Operations

The tasks include:

• Provision of second- and third-level technical support for networks and related services
• Configuration, installation, and maintenance of network devices and services
• Support and maintenance of network connections for financial market data feeds and other latency-sensitive services
• Implementation and maintenance of a continuous improvement process
• Liaison with external suppliers and partners

Requirements

The requirements include:

• 6–10 years of experience in networking in complex, international environments
• Extensive knowledge of enterprise network architecture and network security
• Professional experience with Cisco technologies and Cisco ACI
• Expert knowledge in LAN/WAN implementation and troubleshooting
• Extensive knowledge of firewalls (Fortinet and/or Check Point), VPN, IPSec, and GRE tunnels

We offer

The exact description of the services offered is not specified.