Network & Proxy Support Team Lead

Job Description

The role of Network & Proxy Support Team Lead involves leading a team of three network engineers and ensuring the security, resilience, and availability of EFG’s business systems.

Tasks

The main tasks include:

• Leadership, coaching, and development of the network team
• Combining team leadership with hands-on technical work on complex incidents and projects
• Monitoring of daily network and proxy operations, including incident, problem, and change management
• Planning and coordination of network and proxy upgrades, migrations, and lifecycle activities
• Managing escalations and ensuring that major incidents are resolved promptly

Proxy | Secure Web Gateway (Zscaler)

The tasks in this area include:

• Collaborating with security teams to design, implement, and maintain security policies
• Configuration, operation, and maintenance of Zscaler solutions (ZIA, ZPA), WAC, and related components
• Managing Corporate Devices with Zscaler Client Connector (ZCC)
• Troubleshooting and Resolving Zscaler-Related Issues

Network Engineering & Operations

The tasks in this area include:

• Provision of 2nd- and 3rd-level technical support for network and related services
• Configuration, installation, and maintenance of network devices and services
• Implementation and maintenance of a continuous improvement process
• Monitoring Network and Proxy Performance

Requirements

The requirements include:

• 6–10 years of experience in network engineering in complex, international environments
• Strong knowledge of enterprise network architecture and network security
• Professional experience with Cisco technologies and Cisco ACI
• Expertise in LAN/WAN implementation and troubleshooting
• Extensive experience with firewalls (Fortinet and/or Check Point), VPN, IPSec, and GRE tunnels

We offer

The exact description of the services offered is not specified.