Operations Specialist (Fund & Digital Asset Operations) - 12-Month Contract

About the role

• As an Operations Specialist, you will support fund operations, brokerage, and custody activities while working closely with the investment, client coverage, and technology teams.
• This role offers a unique opportunity to develop expertise in investment funds, asset managers, digital assets, operational controls, and process improvement within a regulated, innovation-driven environment.
• This is a 12-month contract position based in Singapore.

Key Responsibilities

Fund Operations

• Process fund subscriptions, redemptions, transfers, and other investor transactions accurately and in a timely manner.
• Perform reconciliations and investigate exceptions, discrepancies, and operational breaks.
• Support NAV calculation and fund accounting oversight activities.
• Coordinate with portfolio managers, fund administrators, transfer agents, and other service providers to ensure smooth operational execution.
• Supports fund launches, product enhancements, and other operational initiatives.
• Ensure compliance with internal reporting policies, operational procedures, and regulatory requirements.

Brokerage and Custody Operations

• Support client onboarding and account maintenance activities.
• Process, monitor, and reconcile transfers of fiat currency and digital assets.
• Perform daily cash, position, and digital asset reconciliations, and resolve reconciliation discrepancies in a timely manner.
• Support custody, staking, and fee-related operational activities.
• Prepare operational, regulatory, and management reports.
• Monitor operational exceptions and ensure that issues are escalated and resolved in a timely manner.
• Collaborate with internal stakeholders and external counterparties to support efficient and controlled operational processes.

Projects & Process Improvement

• Participate in operational projects and business initiatives.
• Identify opportunities to improve operational efficiency through process management and automation.
• Support the implementation, testing, and enhancement of operational systems and workflows.
• Assist in documenting operational procedures, controls, and best practices.
• Support data quality, reporting, and process optimization initiatives across operational functions.

Our ideal candidate

• A degree in finance, accounting, business, or a related field.
• 1–3 years of relevant experience in fund administration, investment operations, securities operations, banking operations, custody, brokerage operations, or a related financial services environment.
• Understanding of investment funds, reconciliations, cash management, and operational processes.
• An interest in digital assets and emerging financial technologies; prior experience with digital asset or cryptocurrency operations would be beneficial but is not required.
• Strong Excel skills, including data analysis, reconciliations, and reporting; familiarity with Power Query, PLSA, Python, SQL, or workflow automation tools would be an advantage.
• Strong analytical, communication, and organizational skills.
• Ability to work independently, manage multiple priorities, and meet deadlines in a dynamic environment.

Our Offer

• Joining Sygnum means becoming part of a dynamic, global team that is building a trusted bridge between the traditional and digital asset economies.
• When you work at Sygnum, you'll experience our fast-paced, exciting work environment that values mentorship, collaboration, and open communication.
• In addition to our ambitious long-term vision, we also come together to mark important milestones and annual crypto industry anniversaries, such as Bitcoin Pizza Day, and regularly celebrate our shared achievements at community events as part of our journey to shape the future of finance.
• Employment type: 12-month contract
• Duration: 12 months
• Work arrangement: Hybrid / Partial remote work