Job offer

Operations Specialist (Fund & Digital Asset Operations)

The 12-month contract as an Operations Specialist at Sygnum in Singapore involves supporting fund, brokerage, and custody operations, as well as improving processes in the digital assets sector.

Tasks

  • Fund Operations
    • Processing fund subscriptions, redemptions, transfers, and other investor transactions accurately and in a timely manner.
    • Performing reconciliations and investigating exceptions, discrepancies, and operational disruptions.
    • Support for NAV audits and the monitoring of fund accounting.
    • Coordinate with portfolio managers, fund managers, transfer agents, and other service providers to ensure smooth operational execution.
    • Support for audits, regulatory reporting, and fund-related operational projects.
    • Support for fund launches, product improvements, and other operational initiatives.
    • Ensuring compliance with internal controls, operational procedures, and regulatory requirements.
  • Brokerage and Custody Operations
    • Support for customer onboarding and account maintenance activities.
    • Processing, monitoring, and reconciling fiat and digital asset transfers.
    • Performing daily reconciliations of cash, positions, and digital assets, as well as resolving process discrepancies in a timely manner.
    • Support for custody, staking, and fee-related operational activities.
    • Preparation of operational, regulatory, and management reports.
    • Support for internal audits, external audits, and regulatory reporting requirements.
    • Monitoring operational exceptions and ensuring that issues are escalated and resolved in a timely manner.
    • Collaborate with internal stakeholders and external counterparties to support efficient and controlled operational processes.
  • Projects & Process Improvement
    • Participation in operational projects and business initiatives.
    • Identifying opportunities to improve operational efficiency through process improvement and automation.
    • Supporting the implementation, testing, and improvement of operational systems and workflows.
    • Assistance with documenting operational procedures, controls, and best practices.
    • Support for initiatives related to data quality, reporting, and process optimization across operational functions.

Requirements

  • A degree in finance, accounting, business, or a related field.
  • 1–3 years of relevant experience in fund administration, investment operations, securities operations, banking operations, custody, brokerage operations, or a similar financial services environment.
  • Understanding of investment funds, reconciliations, cash management, and operational processes.
  • Interest in digital assets and emerging financial technologies; prior experience with digital asset or cryptocurrency operations would be a plus, but is not required.
  • Strong Excel skills, including data analysis, data reconciliation, and reporting; familiarity with Power Query, VBA, Python, SQL, or workflow automation tools would be an asset.
  • Strong analytical, communication, and organizational skills.
  • Ability to work independently, manage multiple priorities, and meet deadlines in a dynamic environment.

We offer

  • Join a dynamic, global team that is building a trusted gateway between the traditional and digital asset economies.
  • A task-oriented, exciting work environment that promotes systematic, collaborative, and open communication.
  • Working Together to Achieve Important Goals

Job details

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