Job offer
Payment Operations Specialist
The Payment Operations Specialist is responsible for monitoring payment transactions, investigating complex cases, and communicating with customers and stakeholders. The role includes managing cash and liquidity management, processing payment transactions, and optimizing processes.
Job description
Your role as a Payment Operations Specialist
- Assumed responsibility for all aspects of cash and liquidity management when processing over 40 currencies in various accounts
- Monitoring the processing of outgoing and incoming payment transactions
- Investigation of complex cases and resolution of setbacks
- Responding to due diligence inquiries with precision and expertise
- Daily challenges in ensuring smooth communication with customers, stakeholders, internal teams, and counterparties
Tasks
- Handling a wide range of payment transactions, including outgoing, incoming, and internal orders, as well as standing orders, to ensure smooth and efficient processing
- Taking responsibility for investigations and setback management, solving complex cases with specialist knowledge
- Monitoring the entire due diligence workflow to ensure compliance and accuracy at every step
- Building strong relationships through close collaboration with internal and external customers, suppliers, and service providers
- Resolution of reconciliation items to ensure smooth financial operations
- Administration and monitoring of the RMA tool to ensure secure and efficient communication with correspondent banks
- Monitoring of daily liquidity and cash management for correspondent banks
- Promoting innovation through proactive contributions to process optimization and support for the implementation of new products and projects
Requirements
- Experience: A solid foundation in banking to navigate the financial world with confidence
- Expertise: In-depth knowledge of financial markets and payment services, with practical experience in systems such as Avaloq and SWIFT
- Mindset: You thrive on solving complex challenges, excel at building lasting customer relationships, and have a customer-centric approach in everything you do.
- Languages: Fluent German with solid English skills to communicate effectively in an international environment
We offer
- A truly agile work environment with a collaborative culture based on mutual trust
- Ongoing learning opportunities to support your professional growth
- An inclusive environment that promotes open dialogue and cross-functional collaboration
- Flexible work arrangements, including work-from-home options and flexible working hours
- Perks like a top-notch lunch at the office and a range of employee benefits
Job details
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