Payment Operations Specialist

Your role as a Payment Operations Specialist

• Assumed responsibility for all aspects of cash and liquidity management when processing over 40 currencies in various accounts
• Monitoring the processing of outgoing and incoming payment transactions
• Investigation of complex cases and resolution of setbacks
• Responding to due diligence inquiries with precision and expertise
• Daily challenges in ensuring smooth communication with customers, stakeholders, internal teams, and counterparties
• Contribution to improving the straight-through processing (STP) rate and optimizing processes

Tasks

• Handling a wide range of payment transactions, including outgoing, incoming, and internal orders, as well as standing orders, to ensure smooth and efficient processing
• Taking full responsibility for investigations and setback management, solving complex cases with expertise
• Monitoring the entire due diligence workflow to ensure compliance and accuracy at every step
• Building strong relationships through close collaboration with internal and external customers, suppliers, and service providers
• Resolution of reconciliation items to ensure smooth financial operations
• Administration and monitoring of the RMA tool to ensure secure and efficient communication with correspondent banks
• Monitoring daily liquidity and cash management for our correspondent banks
• Promoting innovation through proactive contributions to process optimization and support for the implementation of new products and projects

Requirements

• Experience: A solid foundation in banking that enables you to navigate the financial world with confidence
• Expertise: In-depth knowledge of financial markets and payment services, with practical experience in systems such as Avaloq and SWIFT
• Mindset: You thrive on solving complex challenges, excel at building lasting customer relationships, and have a customer-centric approach in everything you do.
• Languages: Fluent English with solid English skills to communicate effectively in an international environment

We offer

• A truly agile work environment with a collaborative culture based on mutual trust
• Ongoing learning opportunities to support your professional growth
• An inclusive environment that promotes open dialogue and cross-functional collaboration
• Flexible work arrangements, including work-from-home options and flexible working hours
• Perks like a top-notch lunch at the office and a range of employee benefits