Job offer
Payments & Cash
UBS Switzerland Ltd. is seeking a highly motivated and customer-oriented individual for the B4B Payments Relations Team to provide excellent service to customers and resolve payment-related inquiries. The role includes clarifying payment transactions, interacting with partner banks and customers, and optimizing processes.
Job description
The role
Are you a payment transactions specialist with a passion for analyzing financial transactions and experience in customer service? Then you've come to the right place! Apply now for this exciting challenge. We are looking for a highly motivated and customer-oriented personality for our B4B Payments Relations Team. Help us provide excellent service to our customers and resolve payment-related inquiries promptly and efficiently.Tasks
- Clarifications in all currencies in the area of payment transactions
- Interaction with our partner banks worldwide
- Direct contact with our customers
- Correspondence via SWIFT and telephone
- Questioning existing processes for the purpose of optimization
Requirements
- Fluency in German and English
- Excellent communication skills
- Strong customer focus
- Independent and proactive work
- Independent and risk-oriented work
- Experience in payment transactions (ideal)
- Team player
- Analytical understanding and constant questioning
- Interest in digitalization, automation and innovation
We offer
- Comprehensive development opportunities
- Attractive remuneration
- Attractive working environment
- Freedom for individual career planning
Job details
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