Job offer
Payments & Cash
UBS is seeking a customer-focused payment transactions specialist for its B4B Payments Relations Team to provide excellent service to customers and efficiently resolve payment-related inquiries. The position involves analyzing financial transactions, interacting with partner banks and customers, and optimizing processes, among other tasks.
The role
We are looking for a highly motivated and customer-oriented individual to join our B4B Payments Relations team. Help us to provide our customers with an excellent service and solve payment-related queries promptly and efficiently.- Clarifications in all currencies in the area of payment transactions
- Interaction with our partner banks worldwide
- Direct contact with our customers
- Correspondence via SWIFT and telephone
- Questioning existing processes for the purpose of optimization
What we wish for
- Fluency in German and English
- Excellent communication skills
- Strong customer focus
- Independent and precise work
- Independent and risk-oriented work
- Experience in payment transactions is an advantage
- Team player
- Analytical understanding and ongoing training
- Interest in digitalization, automation
We offer
At UBS, we know that our employees, with their diverse skills, experiences, and backgrounds, are the key to our success. We are passionate about putting our employees first by offering them new challenges, a supportive team, development opportunities, and, where possible, flexible working conditions. Our inclusive culture brings out the best in our employees, no matter where they are in their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also know that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we are stronger.- New challenges
- A supportive team
- Development opportunities
- Flexible working conditions (if possible)
Job details