Job offer
Payments & Cash
UBS is seeking a client-focused Payments Specialist to join its B4B Payments Relations team to provide excellent service to clients and resolve payments-related queries. The position includes, among other things, clarifications in payment transactions, interactions with partner banks and clients as well as process optimization.
The role
We are looking for a highly motivated and customer-oriented individual to join our B4B Payments Relations team. Help us to provide our customers with an excellent service and solve payment-related queries promptly and efficiently.- Clarifications in all currencies in the area of payment transactions
- Interaction with our partner banks worldwide
- Direct contact with our customers
- Correspondence via SWIFT and telephone
- Questioning existing processes for the purpose of optimization
What we wish for
- Fluency in German and English
- Excellent communication skills
- Strong customer focus
- Independent and precise work
- Independent and risk/results-oriented way of working
- Experience in payment transactions as a team player
- Analytical understanding and ongoing training
- Interest in digitalization, automation and innovation
We offer
- Flexible working models, if the role allows it
- Different working models such as part-time, job sharing or hybrid working in the office and from home
- Gain new experience in different roles or acquire new knowledge and skills
Job details
- Job type: Full-time
- Location: Switzerland - Zurich
Job details
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