Job offer

Payments & Cash

UBS is looking for a highly motivated and client-oriented individual to join the B4B Payments Relations team to provide excellent service to clients and efficiently resolve payments-related queries. The role includes, among other things, clarifications in payment transactions, interactions with partner banks and clients as well as the optimization of processes.

The role

We are looking for a highly motivated and customer-oriented individual to join our B4B Payments Relations team. Help us to provide our customers with an excellent service and solve payment-related queries promptly and efficiently.
  • Clarifications in all currencies in the area of payment transactions
  • Interaction with our partner banks worldwide
  • Direct contact with our customers
  • Correspondence via SWIFT and telephone
  • Questioning existing processes for the purpose of optimization

What we wish for

  • Fluency in German and English
  • Excellent communication skills
  • Strong customer focus
  • Independent and precise work
  • Independent and risk-conscious work
  • Experience in payment transactions or comparable
  • Team player
  • Analytical understanding and permanent interest in digitalization, automation and innovation

This is us

  • At UBS, we support flexible working models if the role allows it. This includes different working models such as part-time, job sharing or hybrid working (in the office and from home).
  • Our purpose, our corporate culture and our global infrastructure help us to work together in an agile way while meeting all customer needs.
  • Gaining new experience in different roles or acquiring new knowledge and skills - we know that great work is never done alone.
  • We know that our employees, with their unique backgrounds, skills, experience and interests, are what drive our success.
  • Together we achieve so much more!

Job details

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