Job offer
Payments & Cash
UBS is looking for a highly motivated and client-focused individual to join the B4B Payments Relations team to provide excellent service to clients and resolve payments-related queries. The position requires experience in payments, strong communication skills and a strong client focus.
The role
Are you a payment transaction specialist with a passion for analyzing financial transactions and experience in customer service? Then you've come to the right place! Apply now for this exciting challenge. We are looking for a highly motivated and customer-oriented individual to join our B4B Payments Relations team. Help us to provide our customers with an excellent service and solve payment-related queries promptly and efficiently.- Clarifications in all currencies in the area of payment transactions
- Interaction with our partner banks worldwide
- Direct contact with our customers
- Correspondence via SWIFT and telephone
- Questioning existing processes for the purpose of optimization
What we wish for
- Fluency in German and English
- Excellent communication skills
- Strong customer focus
- Independent and precise work
- Independent and risk-oriented work
- Experience in payment transactions as a team player
- Analytical understanding and permanent interest in digitization, automation
This is us
At UBS, we support flexible working models if the role allows it. This includes different working models, such as part-time, job sharing or hybrid working (in the office and from home). Our purpose, culture and global infrastructure help us to collaborate in an agile way while meeting all client needs. Gain new experience in different roles or acquire new knowledge and skills - we know that great work is never done alone. We know that our people, with their unique backgrounds, skills, experiences and interests, are what drive our success. Together we achieve so much more!Job details