Payments & Cash

The role

Are you a payment transaction specialist with a passion for analyzing financial transactions and experience in customer service? Then you've come to the right place! Apply now for this exciting challenge. We are looking for a highly motivated and customer-oriented individual to join our B4B Payments Relations team. Help us to provide our customers with an excellent service and solve payment-related queries promptly and efficiently.

• Clarifications in all currencies in the area of payment transactions
• Interaction with our partner banks worldwide
• Direct contact with our customers
• Correspondence via SWIFT and telephone
• Questioning existing processes for the purpose of optimization

What we wish for

• Fluency in German and English
• Excellent communication skills
• Strong customer focus
• Independent and precise work
• Independent and risk- and cost-conscious way of working
• Experience in payment transactions as a team player
• Analytical understanding and permanent optimization
• Interest in digitalization, automation & innovation

We offer

• Flexible working models if the role allows it (part-time, job sharing or hybrid working)
• Gain new experience in different roles or acquire new knowledge and skills
• A work environment where employees drive our success with their unique backgrounds, skills, experiences and interests