Job offer
Payments & Cash
UBS is looking for a client-focused and highly motivated individual to join the B4B Payments Relations team to resolve payments-related queries and provide excellent service to clients. The position involves the analysis of financial transactions, interactions with partner banks and clients as well as the optimization of processes.
The role
We are looking for a highly motivated and customer-oriented individual to join our B4B Payments Relations team. Help us to provide our customers with an excellent service and solve payment-related queries promptly and efficiently.- Clarifications in all currencies in the area of payment transactions
- Interaction with our partner banks worldwide
- Direct contact with our customers
- Correspondence via SWIFT and telephone
- Questioning existing processes for the purpose of optimization
What we wish for
- Fluency in German and English
- Excellent communication skills
- Strong customer focus
- Independent and precise work
- Independent and risk-conscious way of working
- Experience in payment transactions (ideal team player)
- Analytical understanding and continuous improvement
- Interest in digitalization, automation
We offer
- Flexible working models if the role allows it (part-time, job sharing or hybrid working)
- Gain new experience in different roles or acquire new knowledge and skills
- Support for personal and professional development
Job details
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