Payments - EMEA Subsidiary Payments Sales Associate

Job Description

The EMEA Subsidiary Payments Sales (SPS) team is responsible for supporting regional treasury centers and subsidiaries in Europe, the Middle East, and Africa (MEA) as part of J.P. Morgan’s multinational client relationships. The EMEA SPS team works closely with Global Corporate Bank and various other banking product verticals to deliver innovative payment solutions to J.P. Morgan’s clients.

Tasks

As an EMEA Subsidiary Payments Sales Associate (SPS) on the EMEA Subsidiary Payments (Sales) team, you will work closely with the Swiss Subsidiary Payments Sales team to support a portfolio of multinational clients with complex regional and cross-border treasury needs. Your responsibilities will include:

• Close collaboration with the Swiss subsidiary’s payments sales team to support daily client management, portfolio management, internal follow-ups, meeting preparation, and follow-up on actions taken after meetings.
• Creation and maintenance of a structured tracker for customer priorities, open items, internal follow-up, owners, timelines, and next steps for the Swiss SPS portfolio.
• Participate in client meetings and regular follow-up calls to build confidence in client communication, negotiation, and presentation.
• Producing high-quality call reports, meeting notes, and follow-up actions with clear tasks, responsible parties, and deadlines.
• Proactively coordinate with internal partners in payments, product, implementation, risk, operations, credit, and KYC to support customer inquiries and resolve implementation bottlenecks.
• Coordinate new customer onboarding, KYC processes, and implementation to ensure a seamless customer experience and timely execution of new business and pipeline management.
• Support with responses to Requests for Proposal (RFP) and Requests for Information (RFI), coordination with internal teams to prepare ad hoc analyses, including cost-benefit analyses, pricing, and profitability models.
• Reviewing and analyzing portfolios to identify key trends, fluctuations in value, or risk issues, and producing clear summaries with actionable recommendations for teams and senior management.

Requirements

The following qualifications, skills, and qualities are required:

• Previous experience in corporate banking, transaction banking, payments, treasury services, implementation, client support, relationship management, or a similar professional services role.
• A strong sense of ownership, with the ability to independently manage follow-ups, track outstanding issues, and see tasks through to completion.
• Highly organized, detail-oriented, and reliable, with the ability to process and prioritize complex information.

We offer

Comprehensive on-the-job training, regular coaching, and collaboration with regional teams, including potential travel for training, team engagement, and internal or client meetings. This role is well-suited for someone looking to build a career in payment services, customer service, or broader transaction banking, with direct access to clients and senior internal