Payments - EMEA Subsidiary Payments Sales Associate

Job Description

The EMEA Subsidiary Payments Sales (SPS) team is responsible for supporting regional treasury centers and subsidiaries in Europe, the Middle East, and Africa (MEA) as part of J.P. Morgan’s multinational client relationships. The EMEA SPS team works closely with Global Corporate Bank and various other banking product verticals to deliver innovative payment solutions to J.P. Morgan’s clients.

Tasks

As an EMEA Subsidiary Payments Sales Associate (SPS) on the EMEA Subsidiary Payments (SPS) team, you will work closely with the Switzerland Subsidiary Payments Sales Team to support a portfolio of multinational clients with complex regional and cross-border treasury needs. Your responsibilities will include:

• Work closely with the Switzerland Subsidiary Payments Sales Team to support daily client management, portfolio execution, internal follow-ups, meeting preparation, and post-meeting follow-up.
• Creation and maintenance of a structured tracker for customer priorities, open items, internal follow-ups, owners, timelines, and next steps for the Swiss SPS portfolio.
• Participate in client meetings and regular follow-up calls to build trust through client communication, negotiation, and advocacy.
• Preparation of high-quality call reports and meeting notes, and follow-up on meetings with clear action items, owners, and deadlines.
• Proactively coordinate with internal partners in payments, product, implementation, service, operations, credit, and KYC to address customer inquiries and resolve issues.
• Coordinate new customer onboarding, KYC processes, and implementation activities to ensure a seamless customer experience and timely execution of new business.
• Support with responses to Requests for Proposal (RFP) and Requests for Information (RFI), coordination with internal teams to prepare ad hoc analyses, including cost-benefit analyses, pricing, and profitability models.
• Review and analyze portfolio data to identify key trends, value fluctuations, or risk issues, and prepare clear summaries with actionable recommendations for the team and senior management.

Requirements

The following qualifications, skills, and qualities are required:

• Previous experience in corporate banking, transaction banking, payments, treasury services, implementation, client support, relationship management, or a similar professional services role.
• A strong sense of ownership, with the ability to independently manage follow-ups, track open issues, and see tasks through to completion.
• Highly organized, detail-oriented, and reliable, with the ability to manage multiple competing priorities without losing sight of deadlines or client goals.
• A proactive approach, with a natural inclination to seek out ways to help, anticipate needs, and improve processes.
• Strong written communication skills, with the ability to produce clear, concise, and well-structured updates, meeting notes, briefing materials, and client follow-ups.

We offer

A robust onboarding program, regular coaching, and networking with regional teams