PB Support Specialist for the Americas, Geneva

Job Description

This role bridges business requirements with regulatory standards and ensures the smooth implementation of regulatory compliance and operational processes for activities in the Americas region.

Main Responsibilities

• Responsible for managing the PB Support unit within the department, with a focus on implementing and executing strategies and ensuring alignment with Swiss standards and regulatory requirements
• Supporting Client Relationship Officers in proactively identifying, managing, and mitigating risks arising from day-to-day business operations, applying advanced professional expertise and conceptual thinking to complex cases
• Conducting due diligence reviews of potential and existing client relationships to ensure a consistent approach and to apply frameworks, processes, and procedures that meet regulatory expectations
• Approval of fund transfers, securities transfers, loan approvals, overdrafts, and transactions subject to sanctions, within the scope of delegated authority, to ensure that decisions comply with the business’s standards and specifications
• Sharing market insights and best practices among client relationship officers, client service officers, and account managers to define and embed standards
• Ensuring timely completion and resolving outstanding follow-ups related to customer lifecycle activities
• Approval of new customer and business broker accounts, monitoring of the KYC lifecycle, and periodic reviews within the scope of delegated authority
• Serving as a key senior partner for front-office and control functions and as a key liaison between FLOO and SLOO
• Reviewing account openings, CIP changes, and periodic reviews for the local PBS teams in the region, while providing guidance to enhance their understanding of requirements and control standards

Skills and Experience

• Management of medium-sized projects/construction contracts aimed at improving the quality of control standards documentation and risk mitigation measures
• Leading and conducting presentation sessions for front-office teams on risk topics, control responsibilities, and regulatory expectations
• Conducting risk assessments, control reviews, and thematic reviews assigned by senior management (line managers, HoPB, and RBH)
• Preparation and presentation of high-risk and sensitive cases to the CAC Committee on behalf of HoPB
• Resolving audit issues by coordinating with stakeholders to implement corrective actions
• Supporting the local PBS team in improving their operational processes, providing guidance on control requirements, workflow improvements, and risk mitigation measures

Our values

• Responsibility: Taking responsibility for tasks and challenges, and continuous improvement
• Hands-on: Proactive and rapid delivery of high-quality results
• Passion: Commitment and pursuit of excellence
• L