PB Support Specialist for the Americas, Geneva

Job Description

This role bridges business needs with regulatory standards and ensures the smooth implementation of regulations, compliance, and operational processes for activities in the Americas region.

Main tasks

• Responsible for managing the PB Support unit within the department, with a focus on implementing and executing strategies and ensuring alignment with Swiss standards and regulatory requirements
• Supporting Client Relationship Officers in proactively identifying, managing, and mitigating risks arising from day-to-day business operations, applying advanced professional expertise and conceptual thinking to complex cases
• Conducting due diligence reviews of potential and existing client relationships to ensure a consistent approach and to apply policies, processes, and procedures that meet regulatory expectations
• Approval of fund transfers, securities transfers, loan approvals, overdrafts, and transactions subject to sanctions, within the scope of delegated authority, to ensure that decisions comply with the business’s standards and specifications
• Sharing market insights and best practices among Client Relationship Officers, Client Service Officers, and Account Managers to define and embed standards that guide all employees
• Ensure the timely completion of tasks and resolve any outstanding follow-ups related to customer lifecycle activities, while ensuring the delivery of assigned action plans that pertain to the department
• Approval of new client and business introducer accounts, monitoring of the KYC lifecycle, and periodic reviews within the authority delegated by the HoPB to ensure that monitoring and compliance with standards are upheld through comprehensive professional expertise
• Serve as a key senior partner for the front office and control functions, and as a vital link between FLOD and SLOO, to ensure consistent communication and escalation channels and to connect key contacts across multiple teams and locations
• Reviewing account openings, CIP changes, and periodic reviews for the local PBS teams in the region, while providing guidance to enhance their understanding of requirements and control standards

Skills and experience

• Management of medium-sized projects/construction contracts aimed at improving the quality of documentation for control standards, quality controls, and risk mitigation measures
• Providing guidance and conducting presentation sessions for front-office teams on risk-related topics, control responsibilities, and regulatory expectations; frequently advising on complex matters within the scope of their expertise
• Conducting risk assessments, control reviews, and thematic reviews assigned by senior management (line managers, HoPB, and RBH), applying judgment and innovation when issues may not be clearly defined
• Preparation and presentation of high-risk and sensitive cases to the CAC-K on behalf of the HoPB