PB Support Specialist for the Americas, Geneva

Job Description

This role bridges business requirements with regulatory standards and ensures that regulatory, compliance, and operational processes for activities in the Americas region are carried out smoothly.

Main tasks

• Responsible for the PB Support function within the discipline, with a focus on implementing and executing strategies and ensuring alignment with Swiss standards and regulatory expectations
• Supporting Client Relationship Officers in proactively identifying, managing, and mitigating risks arising from day-to-day business operations, applying advanced professional expertise and conceptual thinking to complex cases
• Conducting due diligence reviews of potential and existing client relationships to ensure a consistent approach and to apply policies, processes, and procedures that align with regulatory expectations
• Approval of fund transfers, loans, overdrafts, and transactions subject to sanctions, within the scope of delegated authority, to ensure that decisions comply with the standards and specifications applicable to the business
• Sharing market insights and best practices among Client Relationship Officers, Client Service Officers, and Account Managers to define and embed standards against which all offerings are aligned
• Ensure the timely completion of tasks and resolve any outstanding follow-ups related to customer lifecycle activities, while ensuring the delivery of assigned action plans and programs that affect the department
• Approving new accounts for clients and business introducers, monitoring the KYC lifecycle, and conducting periodic reviews within the authority delegated by the HoPB to ensure that monitoring and compliance standards are met through comprehensive professional expertise
• Serve as a key senior partner for front-office and control functions and as a vital link between FLOO and SLOB to ensure consistent communication and escalation channels, and to connect key contacts across multiple teams and levels, both internally and externally
• Reviewing account openings, CIP changes, and periodic reviews for the local PBS teams in the region, while providing guidance to enhance their understanding of requirements and control standards

Skills and experience

• Management of medium-sized projects/construction contracts aimed at improving control standards, documentation quality, and risk mitigation measures
• Providing guidance and conducting presentation sessions for front-office teams on risk-related topics, control responsibilities, and regulatory expectations; frequently advising on complex matters within the scope of their expertise
• Conducting risk assessments, control reviews, and thematic reviews assigned by senior management (line managers, HoPB, and RBH), applying judgment and innovation when issues may not be clearly defined
• Preparation and presentation of high-risk and sensitive cases to the CAC Committee on behalf of the HoPB
• Resolving audit issues by